Due to the potential disruption in postal services, Manitoba Public Insurance has come up with a plan to ensure customer service is maintained.
MPI says, effective as of Friday in their release, all non-essential outgoing mail will be held by Manitoba Public Insurance until postal service resumes, including basic driver licences and identification cards.
Claim and refund cheques and enhanced driver licences and enhanced identification cards will be available for pick-up, as well as basic driver licences and identification cards on an urgent basis only.
Customers will need to show identification, and if picking up mail for someone else, will require a letter of authorization.
MPI also says in the release that during this postal disruption, customers are still expected to make all payments and renew their driver's licences and vehicle insurance policies before expiry.
Manitobans are also encouraged to contact their broker and/or visit Manitoba Public Insurance’s website (mpi.mb.ca) for more information and updates regarding customer service.
